Frequently Asked Questions

1. How long do your baked goods stay fresh?

Our treats are made with the finest ingredients and best care, so they’re most delicious when enjoyed within 5-7 days of receiving them. Here’s the breakdown:

  • Cookies (4oz): Best enjoyed within 5-7 days for peak flavor and freshness.

  • Brownies (4x4): Enjoy within 5-7 days for a fudgy, rich experience.

  • Cereal Treats (4x4): These should be eaten within 5-7 days, but trust us—they’ll be gone before then!

2. How do I store my treats?

To keep your cookies, brownies, and cereal treats fresh:

  • Cookies: Store in an airtight container at room temperature for up to 7 days.

  • Brownies: Keep in an airtight container at room temperature. They’ll stay fresh for 5-7 days.

  • Cereal Treats: Store in an airtight container at room temperature to keep them fresh for 5-7 days.

3. How do I reheat my treats?

To enjoy that fresh-from-the-oven feeling again:

  • Cookies (4oz): Microwave in 5-second increments based on your microwave to get that warm, gooey texture.

  • Brownies (4x4): Warm in the microwave in 5-second increments or in the oven at 350°F for a few minutes to make them soft and melty.

  • Cereal Treats (4x4): Best enjoyed at room temperature, but if you want to soften them up, heat them in the microwave for a few seconds.

4. How long does shipping take?

We ship within 3-5 business days, depending on your location. We also offer express shipping for brownies, which require extra care to ensure they arrive at their freshest.

5. How often do you make your cookies and brownies?

We bake fresh batches every day! Whether it’s our 4oz cookies, 4x4 brownies, or 4x4 cereal treats, everything is baked to order to make sure you get the freshest and best-tasting treats possible.

6. Can I customize my order?

Currently, we don’t offer custom flavors, but we offer a variety of top-selling treats, including our 4oz cookies, 4x4 brownies, and 4x4 cereal treats. If you have a specific flavor request, we’re always open to hearing your ideas for future treats!

7. Can I ship your treats as a gift?

Absolutely! We make it easy to send a sweet gift—just add a personalized message at checkout, and we’ll include it with your order. It’s the perfect way to surprise someone with our delicious cookies, brownies, or cereal treats.

8. Do you offer vegan or gluten-free options?

At this time, we don’t have vegan or gluten-free versions of our treats, but we’re always working on new recipes and ideas. Stay tuned for potential future options!

9. Do you ship internationally?

Currently, we only ship within the United States. We’d love to expand and share our treats with the world in the future, so keep an eye out for updates!

10. What should I do if my order is damaged during shipping?

We take extra care to package your treats safely, but if something goes wrong, just reach out to us within 48 hours of receiving your order. Whether it’s a 4oz cookie, 4x4 brownie, or 4x4 cereal treat, we’ll make sure to fix it!

11. Do you offer collaboration opportunities?

Yes! We love working with brands, influencers, and businesses for mutually beneficial collaborations. Whether it’s product partnerships, content creation, or giveaways, we make sure you receive something of value while we continue to share our delicious treats with new audiences. If you're interested, reach out—we’d love to chat!

Got more questions? We’re happy to help! Just reach out via our contact form or email, and we’ll get back to you ASAP.

Thank you for choosing Bronx Bites—your taste buds will thank you!